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When someone becomes ill or injured there is usually a short period of time
before you can get professional medical assistance. It is that length of time that is most
critical to the victim. What you do, or don't do during that period of time can make the
difference between life and death. By having some first aid training and knowing cardiopulonary resuscitation (CPR) you can have a major impact to the successful outcome
of a medical emergency. Does your household or place of employment have a well stocked
first aid kit? Keep your kit in a location that is well known to other family members or
coworkers. Contact the American Heart Assn. or the American Red Cross to obtain information on CPR
classes.
911
When and how to use 9-1-1
9-1-1 is simply a telephone number used for reporting all types of emergencies - police,
fire and emergency medical.
9-1-1 makes reporting emergencies fast and easy;
The 3 digit number makes it easy to remember - you no longer waste time looking up the
correct number to dial in an emergency!
The 3 digit number makes it fast to dial - dialing 3 numbers is obviously quicker than
dialing 7 numbers.
DO NOT program 9-1-1 into speed dials - WHY? 9-1-1 is fast and easy to dial as it is.
Placing it in speed dials often
results in "accidental" calls to 9-1-1.
9-1-1 is the correct number to dial no matter where you are.
9-1-1 is the correct number to dial no matter if the emergency you are reporting is for
police, fire, or emergency medical services.
9-1-1 is equipped and ready to accept calls from deaf persons utilizing a
telecommunications device for the deaf (TDD)
9-1-1 is for emergencies only. If you call 9-1-1 for non-emergency reports, someone with a
real emergency might not get through! When away from your home remember 9-1-1 is coin free
from a pay telephone.
What is an emergency?
A fire, an automobile accident, a robbery, a burglary, a prowler outside your home, when
someone is sick or injured so badly that they need to go to the hospital.
Non-emergency calls should be placed on normal telephone numbers which may be found in the
telephone book. Calls on these lines are answered at the same location, by the same
dispatchers, but they don't tie up the "special" 9-1-1 lines.
If you need to dial 9-1-1 remember:
Stay calm! Before picking up the phone, take a deep breath and do your best to relax.
Pick up the phone, listen for dial tone, then dial 9-1-1. That's all, just three numbers -
9 - 1 - 1.
When the dispatcher answers, simply state what you need; I need the police, I want to
report a fire, I need an ambulance.
The dispatcher will then ask for the address or location of the emergency. This is very
important! Do you and other
members of your family/workforce all know your address? If not, let everyone know! Better
yet, mark the address by each telephone - that way it will be easy to remember. Do you
know what city or township you are located in?
This is important information as well. In addition to knowing your
address, it is important that emergency responders can see your house number from the
street. The next time you are returning to your home at night, pretend that you are a
policeman, firefighter, or paramedic trying to find your house. Can you easily see your
house number from the street? If not, you have some work to do. Mark your house number in
large, reflective numbers that can easily be seen from the street.
Next, the dispatcher will ask you exactly what is wrong - the "details" of your
emergency. This is important information too! Do not become upset that it is "taking
too long", or that "they are asking too many questions" remember, while one
dispatcher is talking to you on the phone, another dispatcher is putting your call out on
radio to the emergency personnel.
Finally, the dispatcher will ask your name and telephone number.
DO NOT hang up until the dispatcher says it is okay to do so. If you are alone or
frightened, we'll stay on the phone until help arrives.
For medical emergencies, the dispatcher can transfer you to medically trained personnel
who can tell you what to do until the ambulance arrives.
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First Aid Supplies
Here's a checklist you can use for building your own first aid kit.
| Plastic bandages | Transpore tape | Alcohol preps |
| Adhesive bandages | Micropore tape | Gauze |
| Extra large plastic bandages | Iodine prep pads | Fingertip bandages |
| Sterile pads | Antiseptic towelettes | Knuckle bandages |
| Antiseptic ointment | Ammonia inhalant | Sponge packs |
| Instant ice packs | Sterile eye wash | Elastic bandages |
| Eye pads | Safety pins | First aid cream |
| Bandage scissors | Tweezers | Butterfly bandages |
| Water tight utility box for contents | Burn gel to treat burns | Burn bandages |
| Adhesive spots | Extra large strips | Surgical tape |
| Sponges | Pain reliever | |
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Nosebleed
A nosebleed is sudden bleeding from one or both nostrils, and may result from a
variety of events: a punch in the nose, breathing dry air, allergies, or for no apparent
reason. To stop the flow of blood from a common nosebleed, use these steps:
1. Sit or stand upright to slow the flow of blood in the veins of the nose. Do not tip your head back.
2. Pinch your nose with your thumb and forefinger for 10 minutes without relieving pressure. Breathe through your mouth during this time.
3. If the bleeding continues despite these efforts, consult
your doctor or call 911.
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Cuts and Scrapes
Small cuts and scrapes usually don't demand a visit to the emergency room of your
local hospital, but proper care is
necessary to keep infections or other complications from occurring.
When dealing with minor wounds, keep the following guidelines in
mind:
1. Stop the bleeding by applying pressure using a gauze pad
or clean cloth. If the bleeding persists after several
minutes of applying pressure, get immediate medical attention.
2. Keep the wound clean by washing the area with
mild soap and water and removing any dirt. Dry the area
gently with a clean cloth, and cover the wound with a protective bandage. Change the
bandage at least once a
day. If the wound becomes tender to the touch and red or oozes fluid, see your doctor.
3. If your cut is more serious and the
bleeding does not stop on its own or the cut is large, deep, or rough on the
edges, try to stop the bleeding by applying pressure directly to the injury using a
sterilized gauze pad or clean
cloth. Maintain pressure on the wound until the bleeding stops. Then consult your
physician. A tetanus booster
may be required if you haven't had one for a while.
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Severe Bleeding
To stop serious bleeding, follow these steps:
1. Lay the affected person
down. If possible, the person's head should be slightly lower than the trunk of his or
her body or the legs should be elevated.
This position increases blood flow to the brain. Elevate the site of
bleeding, if possible to reduce the blood
flow.
2. Do not attempt to clean the wound.
3. Apply steady, firm pressure directly to
the wound using a sterile bandage, a clean cloth, or your hand. Maintain
pressure until the bleeding stops, then wrap the
wound with a tight dressing and secure it with adhesive tape.
Most bleeding can be controlled this way.
Call for emergency help immediately.
4. If the bleeding continues and seeps
through the bandage, add more absorbent material. Do not remove the first
bandage.
5. If the bleeding does not stop, apply
pressure to the major artery that delivers blood to the area of the injury
(see Major Arterial Pressure Points).
6. When the bleeding has stopped,
immobilize the injured portion of the body. You can use another part of the
body, such as a leg or torso, to
immobilize the area. Leave the bandages in place and take the person for
immediate medical attention or call for emergency
help.
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Shock
A variety of symptoms appear in a person experiencing shock:
1. The skin may appear pale or gray, and is cool and clammy to the
touch.
2. The heartbeat is weak and rapid, and breathing is slow and shallow. The blood pressure
is reduced.
3. The eyes lack shine and seem to stare. Sometimes the pupils are dilated.
4. The person may be conscious or unconscious. If conscious, the person may faint or be
very weak or confused.
On the other hand, shock sometimes causes a person to become overly
excited and anxious.
Even if a person seems normal after an injury, take precautions and treat the person for
shock by following these steps:
1. Get the person to lie down on his or her back and elevate the
feet higher than the person's head. Keep the
person from moving unnecessarily.
2. Keep the person warm and comfortable. Loosen tight clothing and cover the person with a
blanket. Do not
give the person anything to drink.
3. If the person is vomiting or bleeding from the mouth,
place the person on his or her side to prevent choking.
4. Treat any injuries appropriately (bleeding, broken bones, etc.).
5. Summon emergency medical assistance immediately.
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Burns
Burns can be caused by fire, the sun, chemicals, heated objects or fluids, and
electricity. They can be minor problems or life-threatening emergencies. Distinguishing a
minor burn from a more serious burn involves determining the degree of damage to the
tissues of the body. If you are not sure how serious the burn is,
seek emergency medical help.
First-degree burns are those in which only the outer layer of skin is burned. The skin is
usually red and some swelling and pain may occur. Unless the burn involves large portions
of the body, it can be treated at home.
Second-degree burns are those in which the first layer of skin has been burned through and
the second layer of skin is also burned. In these burns, the skin reddens intensely and
blisters develop. Severe pain and swelling also occur. If a second-degree burn is no
larger than 2 or 3 inches in diameter, it can be treated at home. If the burn covers a
larger area, seek medical attention. You may need a tetanus booster.
Third-degree burns are the most serious and involve all layers of skin. Fat, nerves,
muscles, and even bones may be affected. Areas may be charred black or appear a dry white.
If nerve damage is substantial, there may be no pain at all. These
burns should receive emergency medical attention.
Follow these steps when treating minor burns at home:
1.If the skin is not broken, run cool water over the burn for
several minutes.
2.Cover the burn with a sterile bandage or clean cloth.
3.Take aspirin or acetaminophen to relieve any swelling or pain.
Seek emergency treatment immediately for major burns. Until
an emergency unit arrives, follow these steps:
1. Remove the person from the source of the burn (fire, electrical
current, etc.).
2. If the person is not breathing, begin mouth-to-mouth resuscitation immediately (see
Mouth-to-Mouth
Resuscitation).
3. Remove all smoldering clothing to stop further burning.
4. If the person is breathing sufficiently, cover the burned area with a cool, moist,
sterile bandage or clean cloth. Do not place any creams,
ointments or ice on the burned area or break blisters.
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Seizures
Generalized Tonic Clonic (Grand Mal):
DO:
Look for medical identification.
Protect from nearby hazards.
Loosen tie of shirt collar.
Protect head from injury.
Turn on side to keep airway clear.
Reassure when consciousness returns.
If single seizure lasted less than five minutes, ask if hospital evaluation is wanted.
If multiple seizures, or if one seizure lasts longer than five minutes, call an ambulance.
If person is pregnant, injured or diabetic, call for aid at once.
DON'T DO:
Do not put any hard implement in the mouth.
Do not try to hold tongue. It cannot be swallowed.
Do not try to give liquids during or just after the seizure.
Do not use artificial respiration unless breathing is absent after muscle jerks subside or
unless water has been
inhaled.
Do not restrain.
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Poisoning
A poisoning may or may not be obvious. Sometimes the source of a poisoning can be
easily identified -- an open bottle of medication or a spilled bottle of household
cleaner. Look for these signs if you suspect a poisoning emergency:
1. Burns or redness around the mouth and lips.
2. Breath that smells like chemicals.
3. Burns, stains, and odors on the person, his or her clothing, or on the furniture,
floor, rugs, or other objects in the surrounding area.
4. Vomiting, difficulty breathing, or other unexpected symptoms.
If you can find no indication of poisoning, do not treat the person for poisoning, but
call for emergency help.
If you believe someone has been poisoned, take the following steps:
1. Some products have instructions on the label specifying what to
do if a poisoning occurs. If the product known to be the
poison has these instructions, follow them.
2. If the person is alert, give him or her a glass of water or milk to drink. The liquid
will slow the rate at which the poison is absorbed by the
body. But if the person is weak, lethargic, unconscious, or having seizures, do not give
him or her anything by mouth.
3. If you cannot identify the poison or there are no instructions on the product label,
call your local poison control center for instructions. Keep
the number near your telephone.
4. Certain poisons should be vomited; others should not. If you do not know the identity
of the substance
swallowed, do not induce vomiting. Overall, you should not induce
vomiting unless directed to by a poison control authority or
your physician.
5. If you are told to induce vomiting in the person who has
swallowed poison, use syrup of ipecac to do so. An
alternative method to induce vomiting is touching the back of the
throat of the person to initiate gagging. If you have no
other alternative, have the person drink a glass of warm water containing 1 teaspoon of
dried mustard or 3 teaspoons of salt. After the person has
vomited, give a glass of water or milk.
6. If the poison has spilled on the person's clothing, skin,
or eyes, remove the clothing and flush the skin or eyes with
cool or lukewarm water for 20 minutes.
7. Get immediate medical attention. If you have identified the
poison, take the container with you.
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Electrical Injuries
Everyone experiences minor electrical shocks from time to time. In some cases,
however, even small amounts of electricity can be life-threatening because they can
produce unconsciousness, cardiac arrest, and cessation of breathing. Electrical shocks
also can produce serious, deep burns and tissue injury, although often even a serious
electrical burn appears as only a minor mark on the skin. If you find a person whom you
think has been electrocuted, look first--do not touch. He or she may still be in contact
with the electrical source, and touching him or her may only pass the current through you.
If possible, turn off the source of electricity. If this is not possible, move the source
away from you and the affected person using a non-conducting object made of cardboard,
plastic, or wood. Once the person is free of the source of electricity, check the person's
breathing and pulse. If either has stopped or seems dangerously slow or shallow, initiate
resuscitation immediately (see Cardiopulmonary Resuscitation). If the person is faint or
pale or shows other signs of shock (see Recognizing and Treating Shock), lay the person
down with the head slightly lower than the trunk of his or her body and the legs elevated.
Treat any major burns (see Treating Major Burns) and wait for emergency medical assistance
to arrive.
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Diabetes
People suffering from diabetes need to control their blood sugar levels by balancing
the amount of sugar in their diet with insulin injections. As a result, many carry
hypodermic needles, insulin bottles, medication, card or identity bracelet with them,
indicating that they have diabetes.
If a person with diabetes on treatment has missed a meal or taken too much exercise, the
concentration of sugar in the blood falls, and unconsciousness can follow. The aim of
first aid in this situation is to restore the sugar/insulin balance as soon as possible.
Treatment:
If the patient is conscious and capable of swallowing, immediately give sugar lumps, a
sugary drink, chocolate or other sweet food in order to raise the level of sugar in the
blood. If the casualty is unconscious but breathing normally, place in the recovery
position, and carry out general treatment for unconsciousness call 911
immediately."
IF VICTIM IS UNCONSCIOUS DO NOT GIVE ANYTHING BY MOUTH.
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Eye Injuries
Impaled Objects
DO NOT ATTEMPT TO REMOVE THE OBJECT. Stabilize the impaled object by placing bulky
dressings on each side of the object and then securing the dressings together, or by
placing a paper cup over the object and then securing to the face.
Foreign Bodies
Foreign bodies such as dirt, sand, wood or metal chips may cause tearing. Tearing may
rid the eye of the foreign body. If the object remains in the eye, have the victim blink
several times. If the object still remains in the eye, gently flush the eye with water.
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Heat Related Emergencies
Heat exhaustion occurs when your heart and vascular system do not respond properly to
high temperatures. The symptoms of heat exhaustion resemble shock and include faintness,
rapid heartbeat, low blood pressure, an ashen appearance, cold clammy skin, and nausea. If
you suspect heat exhaustion, get the person out of the sun and into a cool spot. Lay the
person down and elevate his or her feet slightly. Loosen or remove most or all of the
person's
clothing. Give the person cold (not iced) water to drink, with a teaspoon of salt added
per quart.
The main indication of heat stroke is a fever of 105 degrees Fahrenheit with hot, dry
skin. Other signs include rapid heartbeat, rapid and shallow breathing, either elevated or
lowered blood pressure, and confusion or unconsciousness. If you suspect heat stroke, get
the person out of the sun and into a cool spot. Cool the person by covering him or her
with damp sheets or spraying with water. Direct air onto the person with a fan or a
newspaper, and monitor the person's temperature with a thermometer. Stop cooling the
person when his or her temperature returns to normal. If breathing ceases, start
mouth-to-mouth resuscitation. Heat stroke is an emergency that needs immediate medical
attention.
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Cold Related Emergencies
When exposed to very cold temperatures, the skin and underlying tissues may freeze,
resulting in frostbite. The areas most likely to be affected are the hands, feet, nose,
and ears.
Frostbite is distinguishable by the hard, pale, and cold quality of the skin that has been
exposed to the cold. As the area thaws, the flesh becomes red and painful. If your
fingers, ears, or other areas are frostbitten, get out of the cold. Warm your hands by
tucking them into your armpits; if your nose, ears, or face are frostbitten, warm the area
by covering it with dry, gloved hands. Do not rub the affected area. If numbness remains
during warming, seek
professional medical care immediately. If you are unable to get immediate emergency
assistance, warm severely frostbitten hands or feet in warm--not hot--water. (The water
should be between 100 and 105 degrees Fahrenheit).
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Mouth to Mouth Resuscitation
Before you can begin mouth-to-mouth resuscitation, you must be sure the person's
airway is clear. If the person does not begin breathing once the airway is clear, perform
mouth-to-mouth resuscitation.
To begin mouth-to-mouth resuscitation, position the victim so you can check for breathing
by laying the person on his or her back on a flat, firm surface. Place yourself next to
the person's neck and shoulders. Extend the person's neck gently, and open the mouth and
airway by lifting the chin.
To determine whether the victim is breathing, place your ear above the person's mouth and
listen for the sounds of inhaling or exhaling. Feel for air against your cheek and watch
for motion in the victim's chest.
If the victim is not breathing, begin mouth-to-mouth resuscitation immediately. Pinch the
victim's nostrils closed with your thumb and forefinger. Take a deep breath, and make a
seal around the victim's mouth with your mouth. Breathe slowly into the victim's mouth
twice, checking to be sure the victim's chest rises each time you breathe. After the
second breath, turn your head, listen for air leaving the victim's lungs and watch to see
if the chest falls.
Next, check to see if the victim has a pulse. Place two fingers on the victim's carotid
artery, just to the side of the Adam's apple, to feel for movement. If the artery is
pulsating, continue mouth-to-mouth resuscitation in the same way, blowing a deep breath
into the victim every 5 seconds--12 breaths every minute. If the artery is not pulsating,
begin cardiopulmonary resuscitation (CPR).
Continue to breathe for the person until he or she breathes on his or her own or until
professional medical help arrives.
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Cardiopulmonary Resuscitation
Cardiopulmonary resuscitation (CPR) is used in a range of emergencies, including heart
attack, choking, and drowning. In these situations, the person is unconscious and has
stopped breathing. Before you begin CPR on anyone, however, you should call for immediate
medical assistance. The most effective way to learn CPR is by enrolling in a class
sponsored by the American Heart Association or the American Red Cross.
The goal of CPR is to restore circulation. If you are unable to find a pulse in an
unconscious person, heart compression is necessary to restore circulation. These
compressions must be coordinated with mouth-to-mouth resuscitation: the breathing delivers
air to the lungs; heart massage pumps the oxygenated blood to the brain
and other parts of the body.
To begin CPR, place yourself at right angles to the person's chest. Find the base of the
breastbone at the center of the chest where the ribs form a V. Position the heel of one
hand on the chest immediately above the V; with the other hand, grasp the first hand from
above, intertwining the fingers. Shift your weight forward and upward so that your
shoulders are over your hands; straighten your arms and lock your elbows.
To begin pumping the heart, shift your weight onto your hands to depress the person's
chest 1 and 1/2 to 2 inches. Compress the chest 15 times in a slow, even rhythm. After 15
compressions, breathe for the person twice. Establish a regular rhythm of compressing and
breathing, counting aloud. If help does not arrive in 1 minute and a phone is readily
available, call for an ambulance immediately--then resume CPR.
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Heimlich Maneuver
The Heimlich Maneuver is the best known method of removing an object from the airway
of a person who is choking. You can use it on yourself or someone else. These are the
steps:
1. Stand behind the choking person and wrap your arms around his or
her waist. Bend the person slightly forward.
2. Make a fist with one hand and place it slightly above the person's navel.
3. Grasp your fist with the other hand and press hard into
the abdomen with a quick, upward thrust. Repeat this
procedure until the object is expelled from the airway.
If you must perform this maneuver on yourself, position your own fist slightly above your
navel. Grasp your fist with your other hand and thrust upward into your abdomen until the
object is expelled.
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